FAQs

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FAQs

  • We offer different types of membership depending on whether you are: a Marlborough district resident or ratepayer; attend an educational institution in the district; are a non-resident or visitor.

    Find out more and become a member
    Go to the Become a Member/Join page

  • It is free to join the library if you are a Marlborough District resident or ratepayer. We offer a visitor membership, fees apply.

    See our types of membership
    Go to the Become a Member/Join page

  • To join in person, visit the library with some form of official ID (for example your passport or driver’s licence).

    You can also join online. You will receive a temporary membership number, then visit your local library (in Blenheim or Picton) within two weeks, with some form of official ID, to verify your membership.

    Go to Online Registration Form

    Everyone who joins will need to agree to our Terms and Conditions.

    Go to the Terms and Conditions page

  • Yes. Marlborough District Libraries’ members can borrow from, and return items to either libraries.

  • A maximum of 30 items can be borrowed per card.

    Visitor members can borrow a maximum of four items.

    A maximum of nine eBooks/eAudiobooks can be borrowed.

  • Most items at Marlborough District Libraries are free to borrow.

    However there are charges on some adult fiction books, DVDs and MP3s. Items that cost money to borrow are clearly labelled. If you are not sure please ask the staff.

    Go to the Fees and Charges page

  • You can pay your library charges at your library (Blenheim or Picton) by cash or Eftpos.

    You can also pay online using these details:

    1. Bank: BNZ

    2. Account Name: Marlborough District Council

    3. Bank Account Number: 02-0600-0202861-00

    Please enter the following information so we can identify your payment:

    1. Reference: Your Library Card number/ UserID (on the back of your Library Card)

    2. Code: use the word ‘Library’

    3. Include your name

  • Yes. Please bring your library card with you when you visit the library. You will need it to use our self-checkout machines. If you don’t have your card we will ask for your ID. We recommend you do not share your library card. You are responsible for all items borrowed, and any fees incurred.

  • Please let us know as soon as possible if your card has been lost or stolen.

    When your card is replaced, your account details remain the same and any items you have already borrowed will still show on your library account.

    You can purchase a new card for $2.00.

  • You can return items to either library through our after-hours letterbox.

  • Overdue charges apply to items borrowed from the adult collection if they are returned after the due date. The charge is 30c per item, per day. The maximum is $8 per item (plus processing fee).

    There are no overdue charges on items borrowed from the children’s and teen’s collections. Yes, there are overdue charges on adult books.

    If items are lost, or returned damaged then we may ask you to pay the replacement cost.

    Go to the Fees and Charges page

  • Four weeks (28 days) is the standard loan period for books, talking books, puzzles, magazines and sheet music.

    Books with multiple holds may have a shortened loan period.

    One week (seven days) is the standard loan period for DVDs. Some multi disc sets have a longer loan period.

  • Items can be renewed once without visiting the library.

    Contact us to renew your item

    Go to the Contact Us page

    Renew your item online
    Go to the Account page

  • If an item has a hold it cannot be renewed.

    Your library privilege may need to be extended.

    Go to the Contact Us page

    You have more than $20.00 owing on your library account.

    Visit your local library to pay outstanding fees and charges.

    If you renew an item that has a rental fee you will be charged that fee again. If you renewed the item online these charges are added to your account.

  • Yes, both libraries have accessible public toilets and baby-changing facilities.

  • Yes, both libraries are open at weekends.

    Go to the Contact, Location and Hours page

  • Yes, free WiFi is available and is provided by the Department of Internal Affairs via the Aotearoa People’s Network Kaharoa (APNK).

    Go to the Aotearoa People’s Network Kaharoa (APNK) website

    You can use our computers or your own device to access the internet.

    We also offer faxing, scanning and printing facilities.

    Go to the Fees and Charges page