Renew and Place a Hold

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Renew and Place a Hold

You can renew and place a hold on items either at the library, online, by phone, or by email.

To renew and/or place a hold by phone or email we need your library card number.

To renew or place a hold online you also need your PIN (typically set to your year of birth).

Renewals

You can renew item/s once, unless:

  • The item has a hold
  • Your membership needs updating
  • You have outstanding charges that need to be paid

The renewal of rental items incur a repeat fee.

Contact us to update your library membership.

Go to the Contact Us page

To renew your item/s online

Select Catalogue and Account in the header of this page.

Select Log In

Enter your card number. This begins with ‘A0’ (zero) or ‘MA’.

Enter your PIN.

Select Checkouts

Select the items you wish to renew and select Renew.

Please check the due date – if this has changed your item/s has been renewed.

Placing a hold

Placing a hold ensures the item will be held for you to collect.

It costs $1.00 to place a hold on items from the adult collection. The most recent issue of a magazine cannot be placed on hold.

It is free to place children’s and teen items on hold.

You will be notified when the item is ready to be collected, It will be held for seven days.

To place a hold

Find the item in our catalogue.

Select Place a Hold (blue tab to the right of the item).

Enter your card number and PIN (typically set to your year of birth).

Select Login.

Select Place Hold.

Select OK.