My Vaccine Pass

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My Vaccine Pass

Unfortunately due to Covid-19 social distancing restrictions Library staff are currently unable to provide assistance with My Vaccine Pass.

We have put together a step-by-step guide for how to get your vaccine pass.

Step 1

Please ensure you have one of the following New Zealand documents with you:

  • Driver's licence
  • Passport
  • Birth certificate, issued after 1 January 2003
  • Citizenship certificate

If you are an Australian citizen, you can use your Australian passport or birth certificate.

You must know your email address and password.

Note: you must have your own email address. You cannot use a shared email address.

Step 2

Open up your browser (e.g. Google Chrome or Safari, etc) and search for the My Covid Record website.

Go to My Covid Record

Step 3

Click Sign Up.

Then, Sign Up for my Health Record.

Now sign up with your email address (this is the easiest method).

Tick terms and conditions, then click the Start button.

Enter your email address, then click Send Verification Code.

Note: you have 20 minutes to check for your email verification code.

Now check your email account to get your verification code.

Step 4

Enter the verification code in the box and click Continue.

Your password can either be a 12 character password or at least 7 characters with three of the following:

  • Upper case A-Z
  • Lower case a-z
  • Numbers 0-9
  • Symbols (e.g. #, @, * etc)

Enter password

Click Continue.

Step 5

Go to My Health Account to complete the process.

Use the details from your identity document to complete the process. You will need to enter this into the boxes on the screen once you've selected which ID you will use (e.g. driver's licence).

Step 6

Once your ID details have been submitted, the application will proceed by finding your National Health Index number (NHI).

Now click on Request Pass or Certificate.

Select My Vaccine Pass or International Travel Vaccine Certificate.

Check your details before pressing Request Pass.

Step 7

Your pass will arrive to your email address.

We suggest you get your certificate printed. We can do this at the Library for a charge.

Go to our Fees and Charges page

On your smartphone the pass can also be added to your Google Pay or Apple Wallet.

What to do if you don't have internet or an email address

You can request your vaccine pass by phone.

Call 0800 222 478.

Have your NHI number ready. If you don't have this you can obtain it from your G. P. or found on a hospital letter, a prescription or prescription receipt.

Participating pharmacies can help you request and print a My Vaccine Pass. Confirm in advance that they can help, and take your NHI number when you visit.

Details of the participating pharmacies are listed on the Healthpoint website.

Go to the Healthpoint website